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Payment problems?

At present, the most secure online payment method in preventing identity theft is 3D Secure. This is a two-factor payment system. One of which is a PIN code which only the cardholder can know. The other is a security code which the bank sends to finalise the transaction.

The 3D Secure code security system was created to reduce credit card fraud. It is currently the most secure method. Using the 3D Secure Code you can rest assured that you are the only person making payments with your bank card.

Banks and credit card companies use different names for the same payment method, some examples of which are:

Visa: Verified by Visa
MasterCard: SecureCode
American Express: Safekey

At TicTacArea we only accept 3D Secure payment enabled cards. Your card must also accept payments in Euros.


How can I activate 3D Secure Code and Euro payments on my card?

If your TicTacArea payment is rejected for unknown reasons, you should contact your bank to request 3D Secure Code be activated on your credit card, if it isn’t already activated, as well as payments in Euros. This telephone call will take just 2 minutes, your TicTacArea payment will be successfully processed, and, most importantly of all, you will enjoy greater protection against card loss/theft.

If you are sure your card is 3D Secure Code enabled, has this service activated, and payments in Euros are authorised and you’re still having problems, we recommend you check whether your browser is blocking pop-ups. This may affect the website’s 3D Secure system and the page may not open during the payment process. After turning off pop-up blocking, you will be able to complete the payment transaction.

If you have any questions, please contact us and we will be delighted to help you: help@tictacarea.com